Refund policy
At PobCard, we want you to feel confident when shopping with us. If there is an issue with your order, we are here to help.
Returns
You may request a return within 30 days of delivery if your item meets the following conditions:
- Item is unused and in original condition
- Item is in original packaging
- Proof of purchase is provided
Some items may not be eligible for return if they are damaged due to customer use or misuse.
Refunds
Once we receive and inspect your returned item, we will notify you about the approval status.
If approved:
- Refunds will be issued to your original payment method
- Processing time may vary depending on your bank or payment provider
Damaged or Incorrect Items
If you receive an item that is:
- Damaged
- Incorrect
- Or significantly different from the description
Please contact us within 48 hours of delivery with photos and order details. We will review the issue and provide a solution.
Late or Missing Refunds
If you haven’t received a refund yet:
- Check your bank account again
- Contact your credit card company or bank
- Contact us if the issue continues
Return Shipping
Customers may be responsible for return shipping costs unless the item is defective or incorrect.
Contact Us
PobCard
Email: hytafgjkk12@outlook.com
Address: 278 NE, Nelsonville, Ohio 45764, United States